Return Policy

Returns & Exchanges

For returns/exchanges please contact: 
youin.official@gmail.com

 

Due to limited available quantities, we currently only process returns/exchanges for store credit for items that are received damaged.

If your item is damaged upon delivery, you must request an exchange within 14 days from the date your order is received.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined. 

Address: Via Ottavia Penna, 47 Caltagirone CAP 95041, Italy

We only accept inquiries for items purchased from youinevents.com/merch

Items must be unused, in their original condition with tags attached.

  

Shipping Fees

Shipping fees are non-refundable. 

 

Note: We are not responsible for any lost, stolen, or damaged shipments

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